The CX & Loyalty Summit MENA 2022 will bring together senior industry executives from various sectors and industries. The summit will discuss CX, EX, Loyalty, Customer Service, Digital Trends, and much more. The Summit will explore cutting-edge technology, including digital and automation, as well as best practices that will keep your business at the forefront of CX, EX, and CL excellence.

The two-day event, which is being organised by Verve Management UAE, will feature a stellar lineup of top companies. Organisations that have placed CX, EX, and customer loyalty at the top of their boardroom agendas will share insights into how digital experiences are changing the way we work, deliver, transact, communicate, and live in a constantly evolving world. 

The event will be held on 20 – 21 of September 2022 in Dubai, UAE. We strive to make every minute of the attendee experience valuable. Expect interactive keynote sessions, expert-led panels, and live case studies while covering the subjects that matter most.

Who will be there?

At CX & LOYALTY MENA SUMMIT 2022, solution providers have the ideal chance to network with key decision makers. Including CXOs, Heads of Marketing, Heads of Customer Experience, Heads of Loyalty Programs, etc. from various industries, including BFSI, Retail & E-Commerce, Telco, Hospitality, Travel & Tourism, Aviation, CPG, etc., to stand out from the competition and present their value proposition. 

The CX & Loyalty Summit MENA 2022 switches the focus to cutting-edge methods that the world’s top businesses are doing to manage customer interactions and increase customer value.

Our roaster of speakers includes experts such as: 

  • Mr. Jonathan Flender, Acting Managing Director – Digital Retail, Al- Futtaim group 
  • Lianne Braganza – D’Sylva, Chief Marketing Officer & Customer Experience Lead, CIGNA
  • Paschalis Petalas – Head of CRM, CX and Loyalty, ADCB
  • Ilaria Buonpane – Director of Customer Experience, MENA, Talabat and many more.

The primary aim of the summit is to network with peers in the industry in a solution-focused setting. Also to discuss significant partnerships and collaborations with leaders in the industry. Additionally, create industry ecosystem collaboration to address current challenges. It will also provide attendees with knowledge and insights from top industry leaders and experts from around the world.


More information about the event is available here.

To learn more about CX & Loyalty Summit Mena 2022, email email info@verve-management.com

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