Author: CXM Editorial

BT Invests in World Class Network Centre of Excellence in Belfast

Last week, following an investment of £1million, BT officially opened a brand new state-of-the-art Network Operations Centre, a secure 24/7 operation where BT proactively manages its customers’ networks. The centre pre-empts and manages customers’ critical communications networks, identifying and resolving network...

Global Cyberattack: What You Need to Know

A massive ransomware attack has hit businesses around the world, causing major companies to shut down their computer systems. Researchers are still investigating the software behind the attack, warning that it’s more sophisticated than the WannaCry worm that struck hundreds of...

`Hole in The Wall´ Proving Cash Is Still King on 50th Birthday

The cash machine celebrates its 50th birthday today – with the “hole in the wall” remaining a popular way for people to manage their day-to-day money half a century after it first appeared on the UK’s streets. The world’s first ATM...

Ocado Is Testing Its Own Driverless Vehicles on The Streets of London

Online grocer Ocado has become the latest company to join the autonomous vehicle fray after it began testing its own driverless deliveries on the streets of London. The UK retailer has partnered with Oxford-based Oxbotica to develop and test a small...

Look at The Evidence: Google’s Troubles In Europe Are Entirely of Its Own Making

LONDON — Google was fined €2.4 billion (£2.1 billion) for abusing its monopoly in Europe on Tuesday, and while Americans will no doubt bemoan the stereotype of European antipathy toward innovation this is mostly Google’s own fault. Let’s be clear: Today’s...

Banking Brexodus? One Year on, This Is What Banks Have Said About Brexit And Job Moves

In the year since the UK voted for Brexit, one of the hot topics for discussion in the City has been job moves. In February, Brussels think tank Bruegel estimated that 10,000 UK banking positions could be shifted to the EU...

Here’s Your First Look at The Biggest iPad Update Ever

The iPad is getting a major overhaul this year. iOS 11, which is available today in beta as a public preview, adds a slew of new features to the iPad as the device inches closer to its goal of becoming a laptop...

In The Enterprise, Customer Experience Starts With Social

Many companies view social media as simply one part of their marketing strategy – using it to tweet or otherwise share company announcements, comment on relevant news, and distribute company-authored content. But increasingly, savvy businesses are recognizing social media not just...

Santander Renews Partnership with Crowdfunder to Support ‘Innovative’ Businesses

Santander has announced that it is renewing its partnership with Crowdfunder to provide additional funding for social enterprises and community projects across the UK. The bank has allocated an additional £200k to a second phase of the Santander Changemaker Fund following...

Do FCA Regulations Spell Death for Corporate Hospitality in Financial Services?

This July 1st 2017, marks six years since the Bribery Act became law. Its aim? Simply put, to guide businesses in preventing bribery. Hot on the Act’s heels followed the Financial Conduct Authority guidelines in 2014, setting guidance for product providers...