Author: CXM Editorial

Deliver ‘Branded Customer Experience’ with These Ten Tips

Top CX tips for delivering a ‘Branded Customer Experience’. Over the last 10 years we have had the pleasure of working with many global organisations, across many sectors; retail, financial services, telecoms, technology, hospitality, professional services on the design and implementation...

Virtual Reality Used for Learning and Training

Like many of you, I love to play with new technology. But after 30 years of futzing with new stuff, I’ve learned to be skeptical of fancy new tools, and often now wait until they’re “proven” until I recommend them...

PwC is Launching a Programme for Fintech And Govtech Businesses

Global consultancy PwC is to launch a programme aimed at linking up high-growth startups with large organisations as part of a UK-wide scaleup initiative. The PwC SCALE programme will see six initiatives launching across the country with bases in London, Edinburgh...

Google Is Sharing Its Management Tools

Speaking at his alma mater in January, Sundar Pichai, Google’s low-profile CEO, revealed his key to effective management: “Let others succeed.” Enacting Pichai’s advice is easier said than done. But Google is sharing some tools that might help. Its Re:Work blog is offering...

Infographic: Top 20 Twitter Marketing Tips

Source: Power Social Interesting Links: UK Economy Is Worrying the Employers 11 iOS and Android Apps That Help You Make the Most of London ‘Oreo’ Is the Latest Version of Android from Google ...

UK Economy Is Worrying the Employers

UK employers are growing increasingly worried about the economy, new research has found. A survey of 601 employers by the Recruitment and Employment Confederation (REC) found 31% expect the economy to worsen, with only 28% expecting it to improve. Employers’ confidence has...

11 iOS and Android Apps That Help You Make the Most of London

London is one of the greatest cities in the world, and the only one — alongside New York — that has the status of “Alpha++” Global City, according to the Globalization and World Cities Research Network(GaWC). That means that the city offers a...

‘Oreo’ Is the Latest Version of Android from Google

Google announced the new version of its Android mobile operating system on Monday, called Android “Oreo.” The company made the announcement while the solar eclipse was in full swing in the US, presumably so that the giant dark “O” in the sky...

We Need Genuine Customer Experience Metrics

Customer experience is a philosophy and culture that puts the customer first in the belief that the best way to meet organizational objectives is to meet customer objectives. The wrong metrics, the wrong behavior. The right metrics, the right behavior. Many...

Huthwaite International: A New Partner of the UK Customer Experience Awards

Huthwaite International, a world leader in sales, negotiation and communication skill development, became a partner of The UK Customer Experience Awards, the biggest customer experience event in the world, organised by Awards International Ltd. As a global skills development company, Huthwaite...