Author: CXM Editorial

Daft Punk Gives “Homework” to Advertisers with Their New Merch Ads

After their famous album, Homework, Daft Punk moved far from a beloved band of devoted music geeks and became the planetary hit band, especially after their latest album, Random Access Memories. Many bands make amazing music, but Daft Punk was never...

The Man On The Moon

Once again, John Lewis created a unique Christmas TV advert sharing the message “Show someone they’re loved this Christmas”. Watch The Man on The Moon and click here to see a unique CX created around the story of a young girl...

“Any Working Position Can Be Standard, You Choose”

Remember hover chairs from Wall-E? Did you like or dread that vision of the future? Meet Altwork Station, work station that adapts to you, with a simple push of a button. ...

Charities, NGOs and Volunteers – The Backbone of Refugee Support

by Customer Experience Magazine An incredible 670,000 people have arrived in Europe during 2015, fleeing conflicts in the Middle East, Africa and Afghanistan. Winter is approaching, and the concerns around Europe’s worst refugee crisis since World War II are intensifying in...

Innovators and Essentials – Magic Wheelchair

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#iwill Volunteer

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Inspired by the magic of Willy Wonka’s factory

Starbucks moved one step forward in customer experience introducing a one-of-a-kind coffee shrine in our hometown that captures the past, present and future of Starbucks. ...

A new way to change car oil unveiled by Castrol

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Take It Personally

Personalising the Omni-Channel Ecommerce Experience By Mike Austin, CEO of Fresh Relevance It probably won’t come as a huge surprise that many organisations whether B2C or B2B still don’t engage in even the most basic levels of personalisation in their...

Walk the Talk

By Josh Santos, Director of Customer Success and Worldwide Support, Clarizen Standfirst; Clarizen found that when it comes to customer success, it had to listen to the messages from its own sales force about the power of the cloud before it...