Since 2011, Customer Experience Magazine has been delivering industry news, CX guides, and best practices. We became home to more than 30,000 CX professionals across the globe.

>> Why are we here?

We are here to explore what it means to build businesses with humans at their core.

Customer Experience Magazine informs the decisions of CX professionals through trustworthy research, argument-driven, and solution-based stories. We’re here to make sure you learn from relevant, brave and authoritative industry voices. Our goal is to challenge your perspective by inviting diverse voices to publish with CXM.

Listen to the CX Lore^TM interview sessions, where we host conversations with inspiring thinkers and creative minds humanizing the world of business.

>> Meet the team

Neil Skehel

CEO and Founder

• LinkedIn

Greg Wilson

Chief Editor

• LinkedIn

Ellie Thornton

Content Editor

• LinkedIn

Tamara Memedovic

Sales Executive

• LinkedIn

Jana Zlatanovic

Media Executive

• LinkedIn

Want to join our community of writers?

In choosing articles for publications, our editors look for
theoretical underpinning, and relevant research context.

Check our contributor’s requirements and drop us a line.

Editorial requirements

Interested in working with the CXM editorial team, please reach out at greg.wilson@cxm.co.uk.

“Think wow have won clients specifically as a result of both Dan and I appearing on the list of the top influencers in CXM last year. It’s such a well-respected industry publication that being named as a top professional of influencer by CXM sends a clear message to the wider world that you really know your stuff. Whether you’re self-employed or looking for the next step on the career ladder, it’s well worth entering and I’d highly recommend it.”

Rebecca Brown, Founder and Lead Consultant – Think Wow

Our agency primarily focuses on enterprise B2B tech companies and we have leveraged CX Mag for several that focus on the Customer Experience/Marketing audience. It was a nice fit to reach a relevant, international audience at an affordable rate. We saw solid lead volume from their dedicated emails sent to their full subscriber base. The team is very responsive and a pleasure to work with.

Liz McComas, Media Supervisor at Integrous Marketing (Austin, Texas)