Join us for an insightful discussion on how AI-based conversational messaging revolutionises the customer experience and how your brand can prepare. Discover the digital capabilities required to leverage this technology effectively and stay ahead in the race for customer service optimisation.
Open AI has made the practical use of Artificial Intelligence evident. Major brands are starting to get ahead in the race for customer experience and service optimisation by implementing this technology.
These discussions will be covering many questions, including:
- Why are organisations unable to take advantage of AI?
- How can AI-Powered conversational messaging impact the delivery of better digital experiences?
- What are the technical capabilities you need to develop in-house to make the most of it?
Agenda:
Date: Thursday June 8th 2023
14:00: Doors open and drinks reception
14:30 – 15:00: Forrester trends report – Embracing new tech for better digital experiences
15:00 – 16:30: Roundtable discussion with CX experts and practitioners
16:30 onwards: Networking, drinks, and canapés
This event will be held at YUKI by TABU, a futuristic and relaxed venue in the heart of Mayfair. It is popular for its Japanese and technology-inspired decor and food.
Don’t miss this opportunity to connect with industry leaders and gain valuable insights into AI and automation in customer service.